7/10/2023 0 Comments Outlook 2016 icons missingCheck the box next to the Citrix Files for Outlook if it is not done so already. Click Add-ins then click COM Add-ins button towards the bottom of the screen.If the above steps do not resolve your issue, please contact Citrix Support. Once this is complete, re-open your Add-ins menu and check the box beside Citrix Files for Outlook. If the above steps are not successful, your plugin may have been disabled. In the Add-Ins menu, change the Manage dropdown menu from COM Add-ins to Disabled Items, then click Go.If the plugin authentication does not start, please close and reopen Outlook. Click OK twice to close the open dialog boxes.If using a per-machine version of the OLP, you can locate the Plugin files at C:\Program Files (or x86)\Citrix.Navigate to C:\Users\ \AppData\Local\Citrix\Citrix Files for Outlook and select . If you are running a 64-bit version of Outlook, select.After removing or if the Citrix Files for Outlook does not appear on the list, click Add….If the box was already checked or if the authentication did not start automatically, select the Citrix Files for Outlook and click the Remove button.If the plugin authentication does not start automatically, continue to the next steps.
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